Empire Today® just received a 2026 Buyer's Choice Award from ConsumerAffairs, a nod to its outstanding performance in sales experience.
The Buyer's Choice Awards recognize brands that consistently exceed customer expectations, based on analysis of verified reviews collected on ConsumerAffairs. Using proprietary technology, ConsumerAffairs uncovers which brands create the strongest emotional connections with their customers, and Empire Today came out on top.
So, what sets Empire Today apart? High praise from customers earned the company a Best Sales Experience award.
Here's what real customers had to say:
- Linda from New Jersey: “From sales to installation, they did exactly what they said they were gonna do. It was seamless. The salesperson was friendly, smart, and answered all my questions. The installers came on time, went straight to work, and did a perfect job. They cleaned up, and when they left, the room was done. They did a beautiful job and I was pleased. I paid a fair price for the quality of the work they did.”
- Jim from Massachusetts: “We worked with the salesperson from Empire Today a few times before and had a very good experience. The installation went well, and the installers did a great job. The carpet has good quality, and the overall cost is reasonable.”
- Linda from Connecticut: “I got carpet from Empire. The salespeople were great with their suggestions and everything went smoothly during the installation. It was a great experience.
- John from Washington: “This is the second time we have used your company in the last 4 years. Everything about your company was great. Sales rep was helpful picking out our carpet. Phone and email reminders of the install. And finally the install crew was great.”
What do these reviews have in common? A consistent theme of an amazing sales experience, exactly the kind of experience that defines a Buyer's Choice Award winner.
"At a time when many consumers feel uncertain about making big financial decisions, reviews play an even bigger role in building confidence," said Zac Carman, CEO of ConsumerAffairs. "The Buyer's Choice Awards recognize the companies that consistently earn that trust through positive, transparent customer experiences."
Whether it's the first interaction or ongoing support, Empire Today delivers service that helps customers feel confident at every step.
