Customer Service

We're Here to Help

Contact Us

Our customer service team is available to answer your questions or to schedule an appointment.

Call Us

Call us at 800-588-2300, we’re available 24/7, or you can request a call, enter your phone number and we’ll call you back.

Live Chat or Email Us

Live chat now with one of our customer service representatives or contact us via email, we’ll respond within 1-2 business days.

Additional Help Topics

Warranty Information

Find information on installation and product warranties.


View frequently asked questions about products, services, installation, and more.

Product Care

Find cleaning and maintenance tips to help keep your new floors beautiful.