Empire Today Earns 2026 Buyer's Choice Award from ConsumerAffairs, Based on Verified Customer Reviews
5/26/2026
- Best Sales Experience
"At a time when many consumers feel uncertain about making big financial decisions, reviews play an even bigger role in building confidence," said Zac Carman, CEO of ConsumerAffairs. "The Buyer's Choice Awards recognize the companies that consistently earn that trust through positive, transparent customer experiences."
To select the winners, ConsumerAffairs evaluated real customer reviews for emotional tone, recurring themes and overall satisfaction. The awards spotlight the moments in the buying journey that matter most: clarity, confidence, support and peace of mind.
All reviews analyzed for the 2026 awards were submitted by verified customers and published on ConsumerAffairs.com. Reviews are collected through online surveys and structured phone interviews, and each review must meet strict quality standards for depth, authenticity, and credibility before being posted.
Here's what customers had to say about Empire Today:
- “From sales to installation, they did exactly what they said they were gonna do. It was seamless. The salesperson was friendly, smart, and answered all my questions,” said Linda from Butler, New Jersey
- “We worked with the salesperson from Empire Today a few times before and had a very good experience. The installation went well, and the installers did a great job,” said Jim from Amherst, Massachusetts
“We’re honored to receive this Buyer’s Choice Award from ConsumerAffairs,” said Brian Hutto, CEO of Empire Today. “For more than 60 years, Empire has striven to provide an unmatched flooring experience, one in which our customers can feel confident in their decision and the knowledge that we’ll be there to support them at every step of the process. This award speaks to the continued effort of our organization to maintain that level of excellence.”
About Empire Today
Empire Today, LLC, also commonly known as Empire Carpet and for its famous 800-588-2300 jingle, has been a leading provider of installed home improvements and home furnishings for over 65 years. Empire serves residential and business customers with a wide selection of installed carpet, hardwood, laminate, porcelain/ceramic tile, and vinyl flooring products suitable for homes, small businesses, organizations, and commercial applications. Empire provides shop-at-home convenience or on-site consultations, quality products at great prices, and world-class service. With over three million satisfied customers, Empire Today is dedicated to making beautiful new floors easy, creating spaces our customers love. Headquartered in Northlake, Illinois, Empire Today serves homeowners and businesses across 75 of the largest metropolitan areas across the United States.
For more information, contact:
Empire Today
pressrelations@empiretoday.com
