This year has been tough for everyone, so it’s always a pleasure to see a spark of joy and kindness. That’s why we’re happy to announce the winners for the Empire’s Best Award for February, March, and July. Each winner has shown a will to help others and uplift their entire team. It’s this kind of dedication and sacrifice that allows Empire Today to make getting beautiful new floors easy. More than that, this is what gives us a sense of community.
Emanuel Molina, Turk Boyd, and Natalie Mastroianni each have their own way of supporting their team and have gone above and beyond to make sure everyone was on the right track. Get to know what keeps them motivated and the reasons for their nominations.
Emanuel Molina
An installer in our Philadelphia market, Emanuel is the shining example of a team player. When other installers don’t understand something, he steps in without being asked and will help with translation, so the installer knows what is needed and our team knows the correct information was provided. Emanuel will also help fellow installers who are having trouble filling out paperwork without making them feel bad but instead uplifts them. Not only is he a rock star installer, but he’s also a great help at load out! Emanuel’s nomination concludes with “We are lucky to have him as part of our great installation crew here in Philadelphia”
How long have you been working with Empire?
I have been working with Empire Today for about 7 Years, I first started in New York market prior to move to Philadelphia Market, which I already have 5 Years working in Philly.
What made you want to work with Empire Today?
What made me work with Empire was the reputation and the name that has been established already, how easy it is to get work every day, and the weekly payments that are always on time. Also, my dad has been working with Empire for more than 15+ years, so I learned the ethic and work from him and made it easy for me to continue the work with Empire Today.
What is your favorite part about working with Empire?
My favorite part about working with Empire is the ability to work every day and closer to home. Also, the stock availability and the knowledge of the people that work in the market makes it easier to work with you guys. The payment is pretty good compared to other places, and how our managers listen when a concern emerges.
What is the one thing you are most excited about for the coming year?
I think the most exciting part for next year is that our health will be better since Covid-19 and that more jobs will come in. Our health is the most important thing of all.
What is your motto or personal mantra?
Do my best in anything I do no matter whatever is in front of me. Every job is new and exciting, since I do my best to make sure our customers are happy and satisfied with the work done.
What three traits define you and how you work?
Clean, Efficient, Responsible
so, we don’t have a call back for anything unless they decide to have more work done.
Turk Boyd:
You know you’re doing an outstanding job as a manager when you’re nominated twice: the first by a Houston installer, the second by an employee in the Houston market. Turk leads by example by stepping up and helping to load materials for the installers in order to speed up loadout. Not only does Turk go above and beyond to make Empire a great place to work for the installers to work, but he does his best to put the customers first.
How long have you been working at Empire?
September will be 14-yrs.
What made you want to work at Empire Today?
I installed flooring with my uncle at a young age.
What is your favorite part about working at Empire?
Hearing the excitement in a customer’s voice after their install has been completed and working with Empire associates.
What is the one thing you are most excited about for the coming year?
Empire introducing new product lines.
What is your motto or personal mantra?
Treating every customer the same, regardless of what the issue is.
What three traits define you and how you work?
Commitment, Integrity, and Respect
Natalie Mastroianni
Natalie was also nominated twice. Her first nomination was for her terrific performance as an Installation Coordinator despite limited market resources. She also helped in other areas of the business, especially with the team members who were working remotely and needed help from someone in the office. She was also nominated by the market team in Boston for literally going the extra mile and traveling to Boston for two weeks to help them when the market had virtually no installation team! Natalie’s will to help for the good of her team and the satisfaction of customers is what it truly means to be a part of Empire Today.
How long have you been working at Empire?
I’ve worked with the company for a little over a year consecutively, I’ve worked in total for empire for 4 years.
What made you want to work at Empire Today?
I knew other people who worked for the company that raved about the culture and benefits.
What is your favorite part about working at Empire?
My favorite part of working at empire is the constant energy and action. There’s never a dull moment.
What is the one thing you are most excited about for the coming year?
New beginnings and new systems to help make satisfying customers even easier.
What is your motto or personal mantra?
“We’re all mad here”
What three traits define you and how you work?
Three traits would be – Diligent, goal-oriented, and slightly obsessive over small details.
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