Empire Today® recommends that customers have their Empire® Carpet professionally cleaned every six to 12 months. We recommend a hot water extraction method or “steam cleaning.” The manufacturer warranty that comes with your Carpet requires that it be cleaned by a certified professional.
Professional Cleaning vs. Do-It-Yourself (DIY)
Hiring a professional offers several advantages over cleaning your own Carpet. Professional Carpet cleaners:
Have the right equipment. Their tools have more extraction power to remove excessive moisture that could cause damage to your Carpet.
Know the right approach. They are trained to know the proper cleaning agents that can help address specific stains or soils.
Understand carpet. They recognize differences in fibers and carpet construction, which helps them determine the proper approach for cleaning.
Apply stain & soil protectants. Professional carpet cleaners may be able to re-apply a topical treatment to your Carpet that could help protect against future stains and soiling.
If you do decide to rent a steam-cleaning machine, shop around before making a selection. Most rental units available might not adequately clean your Carpet. They may even damage it.
Finding a Professional Cleaner
One way to locate a professional cleaner is to contact the Institute of Inspection, Cleaning and Restoration Certification (IICRC) at 800-835-4624 (non-affiliation). It maintains a national directory of independent professional cleaners who are trained and certified in a variety of specialties. Ask for a cleaner who uses a hot water extraction system.
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