Ready to join one of America's best mid-size employers?

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Ready to join one of America's best mid-size employers?

Get Started

Why work with Empire Today ®

Customer Care is about so much more than answering the phone! We are a diverse team with a focus on finding solutions for our customers, contributing to the success of the company, and having fun!

Make a Real Impact

Your in-depth knowledge of our products and services and the level of care you provide to the customer will directly impact the company's bottom line.

Work from Home

Our Call Center and Customer Service teams work remotely. We supply you with the equipment and support you need to be successful. Fun team-building activities keep you connected with your coworkers.

Opportunities for Advancement

The skills you will gain as a member of our team will help you not only to move up in the company but are transferrable to other areas of your life.


  • 100% Remote
  • Performance bonuses bi-weekly
  • Opportunities for advancement
  • Opportunities to
    earn overtime
  • Laptop and other
    equipment supplied
  • Other perks such as
    health coverage, etc.

Meet real Empire Today® Call Center Representatives

Here’s a glimpse into why call center representatives love working with Empire Today customers.

Jorge Ortiz
“What I like most about my job is trying to help and find a solution for the customer. Having the skills and the right resources helps me to achieve that for every customer that calls.” Jorge Ortiz
Mary Ballinger
“I love that I can help people and I love the people I work with.” Mary Ballinger
Shaster Cosey
“My supervisor makes our team feel like family which helps me to lean on my colleagues if need be. We help one another as a team at all the time.” Shaster Cosey
Susan Garcia
“HR department and (my supervisor) have always been so helpful and understanding and fair to all employees.” Susan Garcia
Brittany Carrera
“I love getting that feeling of satisfaction from the customer after helping them solve an issue. I love getting to hear those words of "thank you so much for your help today, you have great customer service and I appreciate you." Knowing that I have helped the customer and that they are happy makes me happy.” Brittany Carrera