Our Promise

“Empire is committed to bringing a convenient and professional home improvement experience to our customers through quality products, great prices and outstanding service. It is our goal to build customers for life.”

- Paul Carter EVP, Operations

Our Values

The Empire® Experience has helped Over 1 Million Satisfied Customers find quality Carpet, Flooring and Window Treatments. We provide award-winning customer service before, during and after your installation. And we’ve been doing it for Over 50 Years. We are committed to ensuring you receive the outstanding service you deserve. If you ever need to reach us, call 24/7 at 800-588-2300®, even after the job is complete.

We make it easy to find Carpet, Flooring and Window Treatments that are right for your needs. Shop in the convenience of your own home with a FREE In-Home Estimate. You can set an appointment that fits your schedule. A qualified and experienced Sales Representative will bring hundreds of samples to right to your home, answer your questions, review financing options and more.

Looking to update your home? Don’t wait weeks for installation. We offer Professional Installation – even Next Day*.

We provide quality products from the same leading manufacturers you’ll find in retail stores. Empire® offers popular brands like Mohawk, Shaw, Beaulieu, Armstrong and more. We handpick products for their construction, durability and appearance. And we service the manufacturer warranties ourselves.

Empire® provides great prices on Carpet, Flooring and Window Treatments. Because we don’t have retail stores, we can pass the savings on to you.  See our wide selection of products in your home with a FREE In-Home Estimate. Your Sales Representative will provide an easy to understand estimate, with no hidden fees.

Plus, take advantage of Our Low Price Guarantee**. If you find a lower price on a comparable product and installation, We'll Beat Any Competitive Offer, Guaranteed!

Why It’s Better to See Carpet in Your Home

Carpet color varies in different lighting and settings. That’s why Empire brings samples to your home and saves you the hassle of running back and forth to a retail store.

See the difference lighting makes for carpet flooring - in store versus at home
In-Home (Natural Light)
In-Store (Harsh Fluorescent)

*Actual colors & lighting may vary. Rendering is for illustrative purposes only.
Rendering may be affected by camera settings.

Success Stories

Empire is committed to building customers for life. Read success stories from customers just like you, or send us your own. Learn More

Compare for Yourself

Empire’s Convenient Shop-at-Home Service and Professional Installation let you skip the hassles of retail shopping. But don’t just take our word for it. See the difference for yourself. Learn More

Terms & Conditions

*If within 30 days of placing your order, but no later than one business day prior to installation, you receive a lower price for substantially the same product and installation, Empire Today will beat the price. To qualify, you must provide Empire a written estimate on the letterhead of a licensed competitor, including product name and price, product weight, style type and fiber content, thickness, plank width and an itemized listing of applicable warranties and/or services for comparison. Empire has the right, in its sole discretion, to determine whether the written estimate qualifies for the offer. Empire will not match a competitor’s bonus or free offer, special offer, rebate, financing offer, clearance or closeout price, or installation special. Subject to change.

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