Chuck C, Denver, Colorado


Empire Carpet installed new carpeting in our entire home last year.  Several months later, we told Empire we were concerned about several areas that were showing abnormal wear.  Empire Carpet investigated the issue. More >>

Cheryl N, South Milwaukee, Wisconsin


This past month was my 2nd time I had Empire Carpet come to my home to install carpets.  The original plan was to install Laminate in the front room and two different carpets in the living room and basement stairs.   More >>

Empire Today Wins Gold and Bronze Stevie Award 2015 American Business Awards


Empire Today®, a national leader in the installed carpet and flooring industry, was presented with a Gold Stevie® Award in the Company of the Year – Consumer Products – Durables category and a Bronze Stevie® Award in the Customer Service Department of the Year category in The 13th Annual American Business Awards in Chicago. 
More >>

Empire Today is Named a 2015 BBB Business Ethics Awards Winner


The Better Business Bureau has named Empire Today a 2015 BBB Business Ethics Awards Winner in Central, Northern and Western Arizona More >>

Empire Today® Opens First-Ever Retail Stores, Redefining Flooring Retailing


Empire Today, LLC, a giant in the carpet and flooring industry, is opening its first-ever retail stores:
  Address Grand Opening Event:
Fairfax, VA (Washington, D.C. area 9940 Fairfax Boulevard, Fairfax, VA Thursday, January 29 at 10 a.m.
Commack, NY (Long Island) 6037 Jericho Turnpike, Commack, NY Thursday, February 5 at 10 a.m.
Westbury, NY (Long Island) 49 Old Country Road, Westbury, NY Thursday, February 5 at 2 p.m.

More >>

Empire Today® Opens First-Ever Retail Stores in Washington, D.C. and Long Island Areas with Three $5,000 Flooring Makeover Sweepstakes


To celebrate the grand opening of its retail stores, Empire Today, a giant in the carpet and flooring industry, will host grand opening events and ribbon-cutting ceremonies, open to the public. People are invited to tour the new stores and talk with flooring specialists demonstrating latest flooring trends. Additionally, guests can enter a sweepstakes for a chance to win $5,000 of flooring subject to Official Rules. No purchase necessary. More >>

Empire Today Wins the 2014 Atlanta BBB Torch Award for Marketplace Ethics


Empire Today®, LLC, a national leader in the installed home furnishings and home improvements industry, is proud to announce it was awarded the Better Business Bureau (BBB) of Atlanta, Athens and Northeast Georgia’s 2014 Torch Award for Marketplace Ethics. More >>

Help We Need a New Logo!


Empire Today®, LLC, America’s largest shop-at-home seller and installer of carpet and flooring, launched a “We Need a New Logo” contest on September 17, 2013 at The contest is currently scheduled to end on September 23, 2013. More >>

Empire Today’s New Contest For Up To $5,000 of Flooring


Social Media-Based Photo Contest Asks People To Share Pictures of the Floors Needing Fixing
More >>

A New Look for Empire Today Television Commercials


The commercials, which return to Empire’s humorous commercial history, were produced locally in Chicago market. More >>

Empire Today Expands Shop-at-Home Services in Tennessee


Empire Today announced today its expansion into the Chattanooga, Tennessee area. More >>

Empire Today Announces Expansion in New York for Next Day Carpet, Flooring & Window Treatments


Empire Today has expanded its services in New York state to the Rochester, Buffalo and Syracuse areas.  More >>

Empire Today Expands Service in Tennessee for Next Day Carpet, Flooring & Window Treatments


Empire Today is now serving the Memphis area in Tennessee. This expansion includes Memphis and its surrounding communities. More >>

Empire Today Honored as American Business Awards Finalist


Empire Today was named a finalist in Company of the Year and Customer Service Department of the Year categories in The 2012 American Business Awards. More >>

Empire Today Expands Next Day Carpet, Flooring & Window Treatment Service In Texas


Empire Today has expanded service in Texas and is servicing the San Antonio, Austin, Waco-Temple-Bryan areas. More >>

Empire Today Expands Service In The Midwest For Next Day, Carpet, Flooring & Window Treatments.


Empire Today has expanded its services into the state of Kansas and is now servicing the Kansas City area. More >>

Empire Today Awarded The National U.S. Communities Carpet & Flooring Contract


Empire Today has been awarded a multi-year contract to supply flooring products and services to participants of the U.S. Communities Government Purchasing Alliance. More >>

Empire Today Expands Next Day Carpet & Flooring Service in California


Empire Today has expanded service in California and is servicing the Monterey area for its name-brand carpet and flooring. More >>

Empire Today With Rebuilding Together, Inc. On A Mission To Improve Homes & Revitalize Communities


Empire Today will partner with Rebuilding Together, Inc., the nation’s leading nonprofit organization working to preserve affordable homeownership and revitalize communities. More >>

Empire Today Expands Service In Georgia


Empire Today has expanded its service in Georgia and is now servicing the Columbus-Fort Benning area.  More >>

Empire Today Expands Service In California For Next Day Carpet & Flooring


Empire Today is now servicing the Bakersfield and Fresno, California areas for its name-brand carpet and flooring. More >>

Empire Today Now Servicing The Louisville Area For Next Day, Quality Name-Brand Carpet, Flooring & Window Treatments


Empire Today has expanded its services into the state of Kentucky, servicing the Louisville area. More >>

Empire Today Begins Service In The Birmingham, Alabama Area For Next Day Carpet & Flooring.


Empire Today announces that it has expanded its services into the state of Alabama, servicing the Birmingham area. More >>

Empire Today Expands Service In Indiana For Next Day Carpet, Flooring & Window Treatments


Empire Today has expanded its services in Indiana and is now serving the Terre Haute area. Empire also services the Indianapolis area. More >>

Empire Today Expands Service In Arizona For Next Day Carpet & Flooring


Empire Today has expanded its services in Arizona and is now serving the Tucson area. Empire also services the Phoenix area. More >>

Empire Today Participates In Cell Phones For Soldiers® Program


Empire Today has donated hundreds of used cell phones and accessory components to Cell Phones for Soldiers. More >>

Empire Today Expands Service In Massachusetts


Empire Today has expanded its services in Massachusetts and is now serving the Springfield area. More >>

Empire Today Expands Service In The Southeast


Empire Today has expanded its services in South Carolina, serving the Greenville-Spartanburg and Columbia areas. More >>

Empire Today Now Servicing The St. Louis Area For Next Day Carpet, Flooring & Window Treatments


Empire Today, a national leader in the installed home improvements and home furnishings industry for over 50 years, is now servicing the St. Louis area. More >>

Empire Today Now Servicing The Dayton, Cincinnati & Columbus, Ohio Areas


Empire Today will expand its services into the Dayton, Cincinnati and Columbus, Ohio areas. More >>

Empire Man Character Inspiration Lynn Hauldren Passes Away at Age of 89


Empire Today is saddened by the loss of Elmer Lynn Hauldren, better known as the inspiration for the Empire Man character. More >>

CodeBlue and Empire Today Announce Strategic Alliance to Deliver a Next Day Flooring Program to the Insurance Industry


CodeBlue announced today a strategic alliance with Empire Today, LLC. This new alliance provides the insurance industry with a comprehensive flooring program. More >>

Empire Today, a home improvement and home furnishings retailer, joins Habitat for Humanity with a gift-in-kind partnership


Habitat for Humanity International and Empire Today announced today a partnership in support of the organization's affordable-housing work. More >>

Empire Today Receives an “A” from the New Better Business Bureau’s (BBB) Grading System


Empire Today, LLC, was recently awarded an “A” rating from the new BBB grading system. More >>

Empire Today Wins the 2009 Atlanta BBB Torch Award


Empire Today, LLC, was awarded the 2009 Atlanta Better Business Bureau (BBB) Torch Award for Customer Service. More >>

Empire Today Wins the BBB Torch Award for Marketplace Ethics


Empire Today, LLC, was awarded the Better Business Bureau (BBB) of Chicago & Northern Illinois Torch Award for Marketplace Ethics. More >>

Empire Today Announces Holiday Installation Guarantee


As the rush gets underway for last-minute holiday preparations, Empire Today is providing a quick solution for consumers who want to update their homes and freshen their décor. More >>

Empire Today Wins Prestigious Stevie Award® for Best Customer Service Organization


Empire Today, LLC, a national leader in the installed home furnishings and home improvements industry, recently celebrated winning the prestigious national Stevie Award for Best Customer Service Organization. More >>

Empire Today Launches Newly Redesigned “” Website with Immediate Online Appointment Setting Feature to Speed Customer Process for Added Customer Satisfaction


Empire Today has launched a newly redesigned website, at, featuring Immediate Online Appointment Setting and Click-to-Call live Customer Service interaction. More >>

Empire Today Honored as Nation’s #1 Specialty Flooring Retailer


Empire Today has been ranked the #1 Specialty Flooring Retailer in the United States by Floor Covering Weekly. More >>

Richmond Lands Newest Empire Today Location – #1 Flooring Company in U.S.


Empire Today is proud to announce the grand opening of its new location in Richmond VA. More >>

Empire Today Celebrates Winning Spirit as Cubs Host ‘Empire Day’ at Wrigley


Empire Today's iconic ‘pitchman,’ The Empire Man, will be on hand to throw out the first pitch as the Chicago Cubs host the St. Louis Cardinals at Wrigley Field. More >>

Empire Today Manager Locks In Support for Muscular Dystrophy Association


Empire Today announces that Eleanor Essery, Installation Manager, Manchester, will participate in the 2007 Muscular Dystrophy Association (MDA) telethon. More >>

Empire Today’s Icon Character “Empire Man” Celebrates 30th Anniversary


Empire Today is proud to announce that 2007 marks the 30th anniversary of the introduction of its iconic television pitchman "The Empire Man." More >>

Empire Today Recognized for Exemplary Customer Satisfaction


Alside recently presented Empire Today with a 2007 Customer Satisfaction Award for outstanding commitment to customers and exemplary More >>

Empire Today Wins Prestigious Business Ethics Award


Empire Today, one of the nation’s most popular home furnishings and home improvement companies, has been honored by the Better Business Bureau (BBB) of Chicago & Northern Illinois. More >>

Empire Today Celebrates One Year in Junction City


Empire Today had reason to celebrate with its employees on Wednesday, March 29, as they reached their one-year anniversary in Junction City. More >>

Bridget H, New York

I was a little skeptical at first and didn't know what to expect when I called Empire. The sales associate was wonderful... More >>

Morgan M, WA

I had carpet, flooring and blinds installed. I shopped at many other stores and received little or no attention. [The Empire sales representative] was very detailed in everything he showed us and never once rushed us... More >>

Steven R, GA

I grew up in Chicago, Illinois listening to Empire commercials and my mom used their services for carpet installation with obvious satisfaction... More >>

Vickie P, AL

I'm writing on behalf of the wonderful experience that we had with Empire. How refreshing it is to see an ad on T.V. and actually have it happen... More >>

Cindy A, TX

I had a great experience from the beginning with Empire. My sales person was awesome.....very knowledgeable and honest -- NEVER pushy... More >>

Maureen M, PA

Great service! The sales rep was friendly and on-time. The delivery was quick and high quality. I couldn't be happier! More >>

Glenna S, IN

We have just completed a rather major redecorating job in our home. Empire Today has been the major contributor to this... More >>

Kenneth M, WA

I just had to write and let you know what a wonderful job the professionals you sent to lay the carpet and install the window coverings... More >>

Tammy P, OH

My husband and I were completely satisfied, from the first appointment with the salesperson to the installation... More >>

Sandra W, FL

I had carpeting laid in living/dining room and hallway. The salesman arrived as he stated he would. He was very pleasant and helpful... More >>

Don S, AZ

I would like to say that Empire is by far the best company I have worked with. Starting with the salesman... More >>

Patricia T, IN

I had my entire house carpeted recently and I love it! The carpet is beautiful and your installers did an incredible job... More >>

Ron T, WA

The service/installation was great; I didn't expect it to go as quick and thorough as it did... More >>

Sharron E, IL

WOW! First, your salesman showed up despite tornados. I then had my doubts that you could install whole thing in a day... More >>

John D, PA

I have to write because we always hear about the problems. This was a great experience... More >>

Kevin B, MI

The installers have just left my house after installing carpet in one bedroom and two flights of stairs, and [laminate] floors in my den... More >>

Joanne J, OH

What an absolutely wonderful, and PAINLESS, experience from beginning to end!! The price, service, product and craftsmanship was excellent... More >>

Fred F, WA

We were on a deadline to carpet two rooms in our home as we were having some additional remodeling completed... More >>

Peggy F, TN

I was involved in 5 different projects in our home at the same time. At every turn, another problem developed, but NOT when I called Empire... More >>

Robert R, MA

Empire recently installed new carpet on three of our hard television sets. The result is spectacular! More >>

Tracy A, MI

I just had a new ceramic floor put in my foyer and I couldn't be happier. The installer was great... More >>

Lynn S, WA

The whole experience was great, from the sales rep to the installers. The sales rep took the time to show me the different types of carpeting... More >>

Margaret I, AL

I just wanted to say that the experience that I had was awesome. The Sales Rep was fabulous. The installers were the best... More >>

Rita W, PA

Dealing with Empire Today has been both convenient and very satisfactory. Being able to shop at home was a big plus... More >>

Carol R, CT

They did an excellent job installing and cleaning up! We are very satisfied. We referred our neighbors! More >>

Glenda B, PA

We contacted Empire because of the catchy radio and TV ads. The salesman was very friendly and polite... More >>

Steve M, AL

WOW!!! Quick and very professional service from the sales representative to the installer. We had carpeting and wood flooring installed... More >>

John T, MI

Our experience was great. The estimator arrived right on time and provided us with a sufficient number of samples to view... More >>

Connie S, CA

We just bought a house and everything seemed to be going wrong... More >>

Russell F, WA

Empire Today has been a very positive experience... More >>

Ginny L, MN

We were skeptical at first in choosing Empire based on a TV commercial and no references. I called the 800# and made an appointment... More >>

Ronald H, MO

[The installer] did an excellent job with my floors, and he finished the job within a reasonable amount of time... More >>

Genevieve H, MD

I am very pleased with the work performed by Empire Today...The crew arrived early (which was right on time for me)... More >>

Lynda C, WA

From the minute the contractors came to our home I knew they were very professional. They introduced themselves and went right to work... More >>

Pat F, MI

My experience with Empire was far beyond my expectations, beginning with the knowledge and patience of my sales rep right... More >>

Sandy D, WA

I had a repair required to an original installation recently. If you are a 'picky' customer like myself, I would highly recommend the team... More >>

Ronald S, WA

We love our wood floors! The installers were very courteous and did their job very professionally. We would certainly call on Empire in the future... More >>

Phillip C, NY

I could not believe how quickly the floor was installed... More >>

Starr S, TX

I just had laminate and tile floors installed. We are completely happy with the work. The salesperson was wonderful and the installers were professional... More >>

Camilla K, TX

All I can say is “ditto” to every good thing that has ever been said about Empire! From the salesman to the installers, it was an absolutely fantastic... More >>

Barbara H, WA

We had Canyon Stone premium laminate flooring put in our kitchen and pantry. It looks beautiful and all the lines match up perfectly... More >>

Dennis C, WA

We have been wanting to put in laminate wood floors for a long time but did not have the time to do it ourselves... More >>

Joel K, AZ

The entire process of installing our new tile floors was flawless. The salesman was knowledgeable and professional and the job was completed on time... More >>

Jeff H, AZ

Our experience with Empire Today was excellent! The salesman showed up promptly and spent the time we needed to review tile samples... More >>

Don M, OH

Hi, I had a wonderful experience with Empire! I scheduled an appointment online and someone called me back the next morning... More >>

Yumna G, WA

We needed to have blinds installed throughout our home in less than 2 weeks and Empire was the ONLY place we found who could do it in less... More >>

Lisa and Kevin H, Huntersville, North Carolina

My wife and I called Empire Today and received a prompt call to set an appointment.  Our Sales Representative came when scheduled and had samples we could see in our own home lighting. He was very professional and listened to our needs.  More >>

Phung T, Albany, New York

I apologize for my way overdue thank you.  I want to sincerely say thank you to the entire Empire Flooring Customer Service team—especially the installation department manager for helping me resolve the improper Wood Floor installation at my residence in 2012.  More >>

Sam E, Cumming, Georgia

My Sales Representative came to my house and demonstrated a polish and professionalism seldom seen.   More >>

Sandy K, Pittsburgh, Pennsylvania

Our whole experience was just great.  We picked out our carpet and color because the salesman was very polite and helpful with explaining the selections.   More >>

Inez N, Bridgeton, New Jersey

The installers arrived at the set time and completed the job in no time.  More >>

Mark and Denise M, Waller, Texas

We were very impressed with our Empire Carpet Sales Person. Although we made a decision on our carpet choice during her first visit, she offered to come out a second time to show us other types of carpeting she thought we would like more. We did!  More >>

Elena L, Malibu, California

The Empire Carpet service is the gold standard against which all contractors should be measured. I made a consult appointment online, and was contacted the night before to confirm.  More >>

MBZ, Greencastle, Indiana

Empire Flooring just finished installing Laminate flooring in almost our entire house. I am so pleased!   More >>

Pam Z, Pasadena, Texas

I had a wonderful experience with Empire Carpet!  More >>

Neal M, Whiting, New Jersey

No doubt more expensive than trudging around various flooring outlets to find the materials and price you like and then waiting days/weeks for installation but there is no beating the convenience of in-home selection from multiple samples, custom measuring by the salesperson and next day installation.   More >>

Kevin S, Winter Haven, Florida

My story is a bit long but it ends on a good note.  We had originally ordered hardwood flooring for a particular date and we were ready for the installers to come and they called us the day of the installation telling us that our hardwood floor was not in stock and they knew since the day before.   More >>

Greg H, Highland, California

Our Empire Flooring Sales Representative was the best salesman you'll find anywhere. He loves Empire and the products, and knows them inside and out.  More >>

Robert O, Catasauqua, Pennsylvania

The man who installed my floor was fast, skilled, professional obliging.  He was great and I would have him do more floors in my home.  More >>

Shane and Cynthia, Arlington, Texas

I called Empire Today and they sent out a sales rep the next day. The Sales Representative was very courteous and very professional.  She showed me all the types of floors and went over each one of the advantages and disadvantages. We went with the Hickory Hardwood.  More >>

Fiona F, Portland, Oregon

Our Sales Representative was very friendly, informative and efficient.  Our installation team was fantastic and fast!  We are thrilled with our new Empire Carpet!  More >>

Laraine D., Gibsonia, Pennsylvania

Wow—We sure were pleasantly surprised! From our own house representative, to our installers, every aspect of service was excellent.  More >>

Valerie M, Las Vegas, Nevada

This is by far THE VERY BEST COMPANY I have dealt with. I only wished I had found them sooner!! I will recommend this company to anyone.  More >>

Donna W, Dayton, Ohio

I want everyone to know how wonderful Empire Today was with us.  We had new Carpet and new Laminate Flooring. The sales representative was so patient with me and took a long time to measure and make sure I was happy with the Carpet and the Laminate Flooring.  More >>

Karen B, Sharon, Massachusetts

I wanted to reach out and tell you about the positive experience that I had with my Sales Representative. I wasn't sure what kind of flooring I wanted and she walked me through the options leading me to a black Laminate Flooring.  I am extremely happy with the results thanks to her.  More >>