“I wanted to reach out and tell you about the positive experience that I had with my Sales Representative. I wasn't sure what kind of flooring I wanted and she walked me through the options leading me to a black Laminate Flooring. I am extremely happy with the results thanks to her. ”
Karen B.,Sharon, Massachusetts
“Our Empire Flooring Sales Representative was the best salesman you'll find anywhere. He loves Empire and the products, and knows them inside and out. ”
Greg H.,Highland, California
“I called Empire Today and they sent out a sales rep the next day. The Sales Representative was very courteous and very professional. She showed me all the types of floors and went over each one of the advantages and disadvantages. We went with the Hickory Hardwood. ”
Shane and Cynthia,Arlington, Texas
“I had carpet, flooring and blinds installed. I shopped at many other stores and received little or no attention. [The Empire sales representative] was very detailed in everything he showed us and never once rushed us...”
“My wife and I called Empire Today and received a prompt call to set an appointment. Our Sales Representative came when scheduled and had samples we could see in our own home lighting. He was very professional and listened to our needs. ”
Lisa and Kevin H. ,Huntersville, North Carolina
“I had a wonderful experience with Empire Carpet! ”
Pam Z.,Pasadena, Texas
“Empire Carpet installed new carpeting in our entire home last year. Several months later, we told Empire we were concerned about several areas that were showing abnormal wear. Empire Carpet investigated the issue.”
Chuck C.,Denver, Colorado
“Our Sales Representative was very friendly, informative and efficient. Our installation team was fantastic and fast! We are thrilled with our new Empire Carpet! ”
Fiona F.,Portland, Oregon
“No doubt more expensive than trudging around various flooring outlets to find the materials and price you like and then waiting days/weeks for installation but there is no beating the convenience of in-home selection from multiple samples, custom measuring by the salesperson and next day installation. ”
Neal M.,Whiting, New Jersey
“I apologize for my way overdue thank you. I want to sincerely say thank you to the entire Empire Flooring Customer Service team—especially the installation department manager for helping me resolve the improper Wood Floor installation at my residence in 2012. ”
Phung T.,Albany, New York
“My Sales Representative came to my house and demonstrated a polish and professionalism seldom seen. ”
Same E. ,Cumming, Georgia
“Empire Flooring just finished installing Laminate flooring in almost our entire house. I am so pleased! ”
“The Empire Carpet service is the gold standard against which all contractors should be measured. I made a consult appointment online, and was contacted the night before to confirm. ”
Elena L.,Malibu, California
“My story is a bit long but it ends on a good note. We had originally ordered hardwood flooring for a particular date and we were ready for the installers to come and they called us the day of the installation telling us that our hardwood floor was not in stock and they knew since the day before. ”
Kevin S. ,Winter Haven, Florida
“The man who installed my floor was fast, skilled, professional obliging. He was great and I would have him do more floors in my home. ”
Robert O. ,Catasauqua, Pennsylvania
“Wow—We sure were pleasantly surprised! From our own house representative, to our installers, every aspect of service was excellent. ”
Laraine D.,Gibsonia, Pennsylvania
“I want everyone to know how wonderful Empire Today was with us. We had new Carpet and new Laminate Flooring. The sales representative was so patient with me and took a long time to measure and make sure I was happy with the Carpet and the Laminate Flooring. ”
Donna W. ,Dayton, Ohio
“The installers arrived at the set time and completed the job in no time. ”
Inez N. ,Bridgeton, New Jersey
“We were very impressed with our Empire Carpet Sales Person. Although we made a decision on our carpet choice during her first visit, she offered to come out a second time to show us other types of carpeting she thought we would like more. We did! ”
Mark and Denise M. ,Waller, Texas
“I was a little skeptical at first and didn't know what to expect when I called Empire. The sales associate was wonderful...”
Bridget H,New York
“This is by far THE VERY BEST COMPANY I have dealt with. I only wished I had found them sooner!! I will recommend this company to anyone. ”
Valerie M.,Las Vegas, Nevada
“This past month was my 2nd time I had Empire Carpet come to my home to install carpets. The original plan was to install Laminate in the front room and two different carpets in the living room and basement stairs. ”
Cheryl N. ,South Milwaukee, Wisconsin
“Our whole experience was just great. We picked out our carpet and color because the salesman was very polite and helpful with explaining the selections. ”
Sandy K.,Pittsburgh, Pennsylvania
Customer Success Stories
Glenna S, IN
We have just completed a rather major redecorating job in our home. Empire Today has been the major contributor to this. In the month of July we had laminate flooring installed in the main part of the house as well as the baths, new carpet in the bedrooms, and blinds in the bedrooms. Empire Today completed all this within approximately 4 days.
The installers were very competent, respectful of us and our home, and quite efficient. We have told everyone we know who made our home look “new” and how pleased we are with the service. The pricing was quite competitive as well. We would, and do, recommend Empire Today to anyone who is interested in making these home improvements.
Kevin B, MI
The installers have just left my house after installing carpet in one bedroom and two flights of stairs, and [laminate] floors in my den, dining room and living room yesterday. And to say I am happy is an under statement. Everything from start to finish was terrific. The salesman was good, but the installation crews were fantastic, polite helpful and very hard working. And the finished job was outstanding. I feel like I'm in a new house and even though I looked, I could not find one mistake. Thank you Empire.
Starr S, TX
I just had laminate and tile floors installed. We are completely happy with the work. The salesperson was wonderful and the installers were professional. I do not have one complaint. My house looks great!
Camilla K, TX
All I can say is “ditto” to every good thing that has ever been said about Empire! From the salesman to the installers, it was an absolutely fantastic and unbelievable experience. No one can believe it happened so quickly and looks so good!! Your company will be recommended to all our friends.
Barbara H, WA
We had Canyon Stone premium laminate flooring put in our kitchen and pantry. It looks beautiful and all the lines match up perfectly. The installers were not very noisy considering what they were putting in. Our salesman helped us make the best choice of flooring style for our house. The entrance to our house is hard wood and the cabinets are oak, the canyon stone is the best choice. Thank you [to the Sales Rep], the installers and Empire Today.
Dennis C, WA
We have been wanting to put in laminate wood floors for a long time but did not have the time to do it ourselves. We saw the Empire commercial and it offered next day installation and to our surprise it was true. They quoted us on a Thursday and it was installed within a day and a half. We are very pleased with the results and would recommend Empire to all of our friends.
MBZ, Greencastle, Indiana
Empire Flooring just finished installing Laminate flooring in almost our entire house. I am so pleased! The laminate itself is beautiful and the installers were professional and extremely hard working. I would recommend Empire Flooring to anyone!!!
Cheryl N. , South Milwaukee, Wisconsin
This past month was my 2nd time I had Empire Carpet come to my home to install carpets. The original plan was to install Laminate in the front room and two different carpets in the living room and basement stairs. After finding out I had a problem with my sub flooring, which meant I could not have the Laminate installed on Saturday, I called my Sales Representative on Sunday. He was great and understanding and submitted a change to have all 3 areas have the same Carpet. I was skeptical that the next morning the installers were going to show up with the wrong carpet - but not so!! The correct carpet arrived with the installers Monday morning. They did a GREAT job and the new carpet looks wonderful!! I was so pleased, I told my boss about my experience and the current sale going on. He also went to Empire.
Lisa and Kevin H. , Huntersville, North Carolina
Laminate, Ceramic Tile
My wife and I called Empire Today and received a prompt call to set an appointment. Our Sales Representative came when scheduled and had samples we could see in our own home lighting. He was very professional and listened to our needs. We had over 750 sq. ft. of Ceramic Tile and cement backer board to remove as well as 500 sq. ft. of Laminate Flooring to come up. We agreed on a price and date to begin installation.
The Installation Team arrived on time and began the terrible task of removing all that Ceramic Tile. The entire Installation Team was outstanding! They stayed every day until after 8 p.m. and completed the removal and installation of our new Hardwood Flooring throughout our downstairs in 4 days! The original estimate was 6 days minimum.
We will recommend Empire Flooring and their crews anytime. We couldn't be more pleased!
Donna W. , Dayton, Ohio
I want everyone to know how wonderful Empire Today was with us. We had new Carpet and new Laminate Flooring. The sales representative was so patient with me and took a long time to measure and make sure I was happy with the Carpet and the Laminate Flooring. He was so patient when I could not have it all installed right away. The installers were so efficient and so professional and so patient with us. The rooms are so beautiful and I am so proud of them. I will always recommend Empire. Thank you so much.